Skip to main content
1

Sign In

Open Bravas Sync with the account invited to your organization. If the platform says you have no organization access, ask your organization administrator or Bravas contact to confirm your invitation and membership.
2

Confirm the Organization

If you have access to more than one organization or client, select the correct one and check the organization name before continuing.
3

Check Connections

Open Integrations. A source provider and Mitti should both show Connected. Follow the provider connection guide if a card shows Connect or Reconnect.
4

Check Recent Activity

Open Overview for the latest summary, then open Syncs to inspect the newest run. A completed run can still contain record-level exceptions.
5

Review Exceptions

Open Review Items when the sidebar badge or run summary shows open items. Correct the underlying condition before resolving the item.

What Overview Shows

The summary ledger contains active users, active groups, connection coverage, enabled sync configurations, and the latest completed session. You may also see:
  • a Sync in progress panel with a moving hatch;
  • a setup panel with a Set up action when a required connection is missing;
  • Last Sync Results, grouped by sync type;
  • current integration status; and
  • recent sync activity with links to detail.
Start troubleshooting from the newest run rather than from the headline count. The run detail shows the exact phase and record category involved.